# Ezerus Knowledge Base > Guides, references, and answers from the Ezerus team. These guides explain how to set up and use each product, step by step, the way a merchant does it in the app. ## How to read these docs - Every article is plain Markdown at its page URL plus `.md`. The links below point to those files. - To read everything at once, use [llms-full.txt](https://help.shoppyconnect.com/llms-full.txt), or the full file for one product listed under Products. - Each Markdown file starts with a short header: title, product, section, page URL, and when it was last updated. - Names of buttons, menus, fields, and settings are in **bold** and match the app exactly. Menu paths use ›, for example **Settings** › **Stock**. - Steps are numbered in the order to do them. Tables list settings and what each one does. - Notes that start with a bold sentence, such as **Change the default text.**, are warnings or known limits. Follow them. - Screenshots use sample data. Image alt text describes what each screenshot shows. ## Products - [ShoppyConnect](https://help.shoppyconnect.com/shoppyconnect/llms-full.txt): Guides for managing your stores, channels, and insights in Shoppy Connect. All articles in one file. - [Shoppy Store Locator](https://help.shoppyconnect.com/store-locator/llms-full.txt): Guides for adding your stores, publishing your store locator, and customising it in the Shoppy Store Locator Shopify app. All articles in one file. - [Shoppy Find in Store](https://help.shoppyconnect.com/find-in-store/llms-full.txt): Guides for showing live store stock on your product pages with the Shoppy Find in Store Shopify app. All articles in one file. ## ShoppyConnect: Getting started > Find your way around Shoppy Connect and set up your organisation, stores, channels, and team. - [Getting started with Shoppy Connect](https://help.shoppyconnect.com/shoppyconnect/getting-started/getting-started.md): Learn how Shoppy Connect works, find your way around the dashboard, and set up your organisation, stores, channels, and team. ## ShoppyConnect: Stores > Add stores, keep their details and trading hours up to date, and publish store pages on Shopify. - [Managing stores, trading hours, and store pages](https://help.shoppyconnect.com/shoppyconnect/stores/managing-stores.md): Add and update your stores, set trading hours and holiday hours, and publish a store page on your Shopify site. - [Notes, tasks, and alerts](https://help.shoppyconnect.com/shoppyconnect/stores/notes-tasks-and-alerts.md): Leave notes on a store for your team, mention teammates, turn notes into tasks with an assignee and due date, and keep up with My tasks and Alerts. ## ShoppyConnect: Posts > Share news, announcements, and blog posts on your store pages. - [Posts](https://help.shoppyconnect.com/shoppyconnect/posts/posts.md): Write news, announcements, and blog posts that appear on your store pages, and keep them up to date. ## ShoppyConnect: Channels > Connect Shoppy Connect to Google, Shopify, and other platforms, and keep your store details in sync. - [Channel sync](https://help.shoppyconnect.com/shoppyconnect/channels/channel-sync.md): Connect the platforms where customers find you, choose which stores appear on each one, and keep them up to date. - [Google Business Profile](https://help.shoppyconnect.com/shoppyconnect/channels/google-business-profile.md): Connect your Google Business Profile, import or match your locations, and keep your listings on Google Search and Maps in sync. - [Store Locator, Find in Store, and Wildjar](https://help.shoppyconnect.com/shoppyconnect/channels/store-locator-find-in-store-and-wildjar.md): Connect the Shoppy Collect Store Locator and Find in Store to your Shopify website, choose which stores appear, push updates, and add Wildjar call tracking numbers to your stores. ## ShoppyConnect: Marketing > Promote your stores with Klaviyo email campaigns, Google posts, and Google Ads and Microsoft Ads campaigns. - [Marketing and ads](https://help.shoppyconnect.com/shoppyconnect/marketing/marketing-and-ads.md): Create marketing campaigns for your stores, send Klaviyo emails with products from your stores, post on Google, and link each store to its Google Ads and Microsoft Ads campaigns. ## ShoppyConnect: Insights & AI > Understand how customers find and use your stores, get AI-written reports, and let Shoppy AI handle routine updates. - [Insights, analytics, and Shoppy AI](https://help.shoppyconnect.com/shoppyconnect/insights/insights-analytics-and-shoppy-ai.md): See how customers find and interact with your stores, get AI insights reports by email, and ask Shoppy AI to look up or update store details for you. ## ShoppyConnect: Smart Store Dashboard > See advertising, calls, and leads for each store or your whole network, manage quotes, and request a campaign boost. - [Smart Store Dashboard](https://help.shoppyconnect.com/shoppyconnect/smart-store-dashboard/smart-store-dashboard.md): Sign in to the Smart Store Dashboard, read the Store view and Manager view, compare stores, follow up quotes, and request a campaign boost. ## ShoppyConnect: Forms > Build forms for your store pages, choose who is notified, and follow every submission from your customers. - [Forms and submissions](https://help.shoppyconnect.com/shoppyconnect/forms/forms-and-submissions.md): Build forms for your store pages, choose who is emailed when a customer fills one in, and follow every submission from arrival to completion, including spam. ## ShoppyConnect: Settings > Organisation-wide settings: emails, store search, page templates, task templates, Klaviyo feeds, tags, labels, custom data, and API keys. - [Settings](https://help.shoppyconnect.com/shoppyconnect/settings/settings.md): A guide to every Settings page in Shoppy Connect, including customer emails, store search, store page templates, task templates, Klaviyo feeds, tags, labels, custom data, and API keys. ## ShoppyConnect: Team & account > Invite your team, choose their roles and stores, and keep your own account secure. - [Team and account](https://help.shoppyconnect.com/shoppyconnect/team/team-and-account.md): Invite your team, choose each person's role and stores, manage invitations, and keep your own account secure with a verified email, mobile number, and two-factor authentication. ## ShoppyConnect: Troubleshooting > Fix common problems with signing in, stores, channels, Google, forms, your team, and marketing. - [Troubleshooting](https://help.shoppyconnect.com/shoppyconnect/troubleshooting/troubleshooting.md): Solutions to common problems in Shoppy Connect, including signing in, two-factor authentication, store details not updating, Google sync failures, forms, team access, and marketing campaigns. ## Shoppy Store Locator: Getting started > Install Shoppy Store Locator, find your way around the app, and get your store locator live. - [Getting started with Shoppy Store Locator](https://help.shoppyconnect.com/store-locator/getting-started/getting-started.md): Learn how Shoppy Store Locator works, find your way around the app, and get your store locator live on your Shopify store. ## Shoppy Store Locator: Managing stores > Add and edit your stores, set their trading hours, find stores in your list, and update many stores at once. - [Add and edit a store](https://help.shoppyconnect.com/store-locator/managing-stores/add-and-edit-a-store.md): Add a store to Shoppy Store Locator, place it on the map, and fill in its contact details, description, photos, tags, and store page. - [Trading hours and special dates](https://help.shoppyconnect.com/store-locator/managing-stores/trading-hours-and-special-dates.md): Set each store's weekly trading hours, add public holidays and one-off changes, and update the hours of many stores at once. - [Find and filter stores](https://help.shoppyconnect.com/store-locator/managing-stores/find-and-filter-stores.md): Use the Stores page to see your stores on a map, search them, filter by status, country, state, or tag, and sort the list. - [Update many stores at once](https://help.shoppyconnect.com/store-locator/managing-stores/bulk-actions.md): Select stores on the Stores page to edit their hours, add tags, set them active or inactive, create store pages, sync with Google, or delete them. - [Fix stores missing from the map](https://help.shoppyconnect.com/store-locator/managing-stores/fix-stores-missing-from-the-map.md): Find stores that have no pin on the map and fix them, so customers can find them on your store locator. - [Stores managed by Shoppy Connect](https://help.shoppyconnect.com/store-locator/managing-stores/stores-managed-by-shoppy-connect.md): Why you can't edit stores in Shoppy Store Locator when Shoppy Connect manages them, and where to make your changes instead. ## Shoppy Store Locator: Importing and syncing > Bring your stores in from a CSV file, Shopify, Google Business Profile, or Google Sheets, export them, and keep them in sync. - [Import stores from a CSV file](https://help.shoppyconnect.com/store-locator/importing-and-syncing/import-stores-from-a-csv-file.md): Add or update many stores at once by uploading a CSV file, and check the import log for any rows that need fixing. - [Export stores to CSV](https://help.shoppyconnect.com/store-locator/importing-and-syncing/export-stores-to-csv.md): Download all your stores as a CSV file, to keep a backup or to edit them in a spreadsheet and import them again. - [Import Shopify locations](https://help.shoppyconnect.com/store-locator/importing-and-syncing/import-shopify-locations.md): Bring the locations you've already set up in your Shopify admin into Shoppy Store Locator as stores. - [Google Business Profile](https://help.shoppyconnect.com/store-locator/importing-and-syncing/google-business-profile.md): Connect your Google account, import your Google Business Profile locations, link existing stores, and keep trading hours in sync with Google. - [Google Sheets](https://help.shoppyconnect.com/store-locator/importing-and-syncing/google-sheets.md): Manage your stores in a Google Sheet that syncs to Shoppy Store Locator, so you can add and update stores from a spreadsheet. ## Shoppy Store Locator: Settings and design > Choose your map, set how customers search, and make the store locator and store pages match your brand. - [Map settings](https://help.shoppyconnect.com/store-locator/settings-and-design/map-settings.md): Choose Google Maps or Mapbox, add your API key, and set the area customers see when they first open your store locator. - [Search settings](https://help.shoppyconnect.com/store-locator/settings-and-design/search-settings.md): Choose how customers search your store locator, how far it looks, how results are sorted and grouped, which filters show, and the wording in the search bar. - [Design and layouts](https://help.shoppyconnect.com/store-locator/settings-and-design/design-and-layouts.md): Choose the layout of your store locator and store pages, pick the store details to show, and fine-tune each layout on the Design tab. - [Colours and fonts](https://help.shoppyconnect.com/store-locator/settings-and-design/colours-and-fonts.md): Use the visual customizer to match your store locator's font, colours, and corner style to your brand, with a live preview. - [Custom layouts](https://help.shoppyconnect.com/store-locator/settings-and-design/custom-layouts.md): Build your own store page or store locator layout with the drag-and-drop visual editor, then publish it on the Design tab. - [Default hours, notifications, and tracking](https://help.shoppyconnect.com/store-locator/settings-and-design/default-hours-and-tracking.md): Set the default trading hours for new stores, choose your notification email, and turn on Shoppy Connect tracking. ## Shoppy Store Locator: Your online store > See what shoppers see, give each store its own page, translate the store locator, and help search engines find your stores. - [What shoppers see](https://help.shoppyconnect.com/store-locator/online-store/what-shoppers-see.md): How customers use your store locator on your online store, from searching for an address to opening a store's own page. - [Store pages](https://help.shoppyconnect.com/store-locator/online-store/store-pages.md): Give each store its own page on your online store, publish or hide it, and change how store pages look. - [Translations](https://help.shoppyconnect.com/store-locator/online-store/translations.md): Change the wording of your store locator, translate it into other languages, and translate each store's description on its store page. - [Structured data for search engines](https://help.shoppyconnect.com/store-locator/online-store/structured-data.md): Turn structured data (JSON-LD) on or off for your store pages, and check what Google can read from them. ## Shoppy Store Locator: Billing and account > Your plan, getting help, and what happens if you uninstall Shoppy Store Locator. - [Uninstall Shoppy Store Locator](https://help.shoppyconnect.com/store-locator/billing-and-account/uninstall-the-app.md): What to do before you uninstall, how to uninstall the app, and what happens to your stores, pages, and plan afterwards. ## Shoppy Find in Store: Getting started > Install Shoppy Find in Store, add your locations, and show live store stock on your product pages. - [Getting started with Shoppy Find in Store](https://help.shoppyconnect.com/find-in-store/getting-started/getting-started.md): Learn how Shoppy Find in Store works, find your way around the app, and show live store stock on your product pages. - [Add the widget to your product page](https://help.shoppyconnect.com/find-in-store/getting-started/add-the-widget-to-your-product-page.md): Add the Shoppy FS - Widget app block to your product page in the Shopify theme editor, and check it's live. - [Get a Google Maps API key](https://help.shoppyconnect.com/find-in-store/getting-started/get-a-google-maps-api-key.md): Create a Google Maps API key, add it to Shoppy Find in Store, and choose the map region and language. ## Shoppy Find in Store: Locations > Import your stores from Shopify, set their trading hours and special dates, and keep their details up to date. - [Import locations from Shopify](https://help.shoppyconnect.com/find-in-store/locations/import-locations-from-shopify.md): Bring your Shopify locations into Shoppy Find in Store so customers can check stock at each store, then make them active and set their hours. - [Add and edit a location](https://help.shoppyconnect.com/find-in-store/locations/add-and-edit-a-location.md): Edit a location's contact details, address, map pin, status, and tags in Shoppy Find in Store, or delete it. - [Trading hours and special dates](https://help.shoppyconnect.com/find-in-store/locations/trading-hours-and-special-dates.md): Set each location's weekly trading hours, add holidays and one-off changes, and choose the default hours for new locations. - [Find, filter, and bulk edit locations](https://help.shoppyconnect.com/find-in-store/locations/find-filter-and-bulk-edit-locations.md): Search and filter your locations, find stores that aren't on the map, and set many locations active, inactive, or update their hours at once. - [Import locations from a CSV file](https://help.shoppyconnect.com/find-in-store/locations/import-locations-from-a-csv-file.md): Update many locations at once from a spreadsheet, with the columns to use and how rows are matched to your existing stores. - [Locations managed by Shoppy Connect](https://help.shoppyconnect.com/find-in-store/locations/locations-managed-by-shoppy-connect.md): Why the Locations page is read-only when your stores are managed in Shoppy Connect, and where to change them instead. ## Shoppy Find in Store: Stock > Where the stock numbers come from, when a store counts as in stock or low on stock, and the messages customers see. - [How stock works](https://help.shoppyconnect.com/find-in-store/stock/how-stock-works.md): Where Shoppy Find in Store gets its stock numbers from, which stores customers see, and why a store might show as out of stock. - [Stock levels and messages](https://help.shoppyconnect.com/find-in-store/stock/stock-levels-and-messages.md): Set the safety buffer, when a store counts as low on stock, and the in stock, low stock, and out of stock messages customers see. ## Shoppy Find in Store: Widget settings and design > Choose how the widget opens, add tabs and footers, match it to your brand, set up store search, and use the other theme blocks. - [Display types](https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/display-types.md): Choose how the Find in Store widget appears on your product pages, and set its font, time format, address format, and when it searches. - [Tabs and tab footers](https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/tabs-and-tab-footers.md): Split the Find in Store widget into tabs such as Stock in Store and Delivery, show tabs only on some products, choose the store details shown, and add footer messages. - [Colours, fonts, and store cards](https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/colours-fonts-and-store-cards.md): Change the heading, store cards, stock banners, Find in Store button, drawer, and custom CSS of the Find in Store widget, and preview it before you save. - [Store search settings](https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/store-search-settings.md): Set how far the widget looks for stores, how customers search, whether it finds their location automatically, and which variant's stock shows first. - [Other theme blocks](https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/other-theme-blocks.md): Add the Header Inline, Inline Nearest Store, Footer Block, and Search Stores blocks to your theme, and what each one shows customers. ## Shoppy Find in Store: Shoppers, translations, and integrations > What customers see on your online store, how to translate the widget, and how to send widget activity to Klaviyo and Shoppy Connect. - [What shoppers see](https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/what-shoppers-see.md): How customers use the Find in Store widget on your product pages, from searching for a store to choosing one, and the messages they might see. - [Translations](https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/translations.md): Change the widget's wording, and translate its buttons, labels, and messages into other languages with the Translate page. - [Klaviyo integration](https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/klaviyo-integration.md): Send store searches, chosen stores, and store calls from the Find in Store widget to Klaviyo, and build Klaviyo segments for each store. - [Shoppy Connect analytics](https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/shoppy-connect-analytics.md): Send store searches, store views, calls, and direction requests from the Find in Store widget to Shoppy Connect, and see them in its reports. ## Shoppy Find in Store: Billing and help > Plans and charges, how to get help, fixes for common problems, uninstalling the app, and answers to common questions. - [Plans and billing](https://help.shoppyconnect.com/find-in-store/billing-and-help/plans-and-billing.md): The Shoppy Find in Store plans, the free trial, charges for extra stores and Geo IP lookups, and how to change your plan. - [Getting help](https://help.shoppyconnect.com/find-in-store/billing-and-help/getting-help.md): Contact the Shoppy Find in Store team, book a free setup session, and what to include so we can help you quickly. - [Troubleshooting](https://help.shoppyconnect.com/find-in-store/billing-and-help/troubleshooting.md): Fixes for the most common Shoppy Find in Store problems, from a widget that doesn't show to missing stores, wrong stock, and address search errors. - [Uninstall Shoppy Find in Store](https://help.shoppyconnect.com/find-in-store/billing-and-help/uninstall-the-app.md): What to do before you uninstall, how to uninstall the app, and what happens to your plan, settings, locations, and theme afterwards. - [Frequently asked questions](https://help.shoppyconnect.com/find-in-store/billing-and-help/faq.md): Quick answers about how Shoppy Find in Store works, stock, stores, the widget, billing, and your customers' data.