Recent documentation updates from Ezerus Knowledge Base.https://help.shoppyconnect.com/enhttps://help.shoppyconnect.com/find-in-store/billing-and-help/faq/https://help.shoppyconnect.com/find-in-store/billing-and-help/faq/Quick answers about how Shoppy Find in Store works, stock, stores, the widget, billing, and your customers' data.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/billing-and-help/getting-help/https://help.shoppyconnect.com/find-in-store/billing-and-help/getting-help/Contact the Shoppy Find in Store team, book a free setup session, and what to include so we can help you quickly.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/billing-and-help/plans-and-billing/https://help.shoppyconnect.com/find-in-store/billing-and-help/plans-and-billing/The Shoppy Find in Store plans, the free trial, charges for extra stores and Geo IP lookups, and how to change your plan.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/billing-and-help/troubleshooting/https://help.shoppyconnect.com/find-in-store/billing-and-help/troubleshooting/Fixes for the most common Shoppy Find in Store problems, from a widget that doesn't show to missing stores, wrong stock, and address search errors.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/billing-and-help/uninstall-the-app/https://help.shoppyconnect.com/find-in-store/billing-and-help/uninstall-the-app/What to do before you uninstall, how to uninstall the app, and what happens to your plan, settings, locations, and theme afterwards.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/getting-started/add-the-widget-to-your-product-page/https://help.shoppyconnect.com/find-in-store/getting-started/add-the-widget-to-your-product-page/Add the Shoppy FS - Widget app block to your product page in the Shopify theme editor, and check it's live.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/getting-started/get-a-google-maps-api-key/https://help.shoppyconnect.com/find-in-store/getting-started/get-a-google-maps-api-key/Create a Google Maps API key, add it to Shoppy Find in Store, and choose the map region and language.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/getting-started/getting-started/https://help.shoppyconnect.com/find-in-store/getting-started/getting-started/Learn how Shoppy Find in Store works, find your way around the app, and show live store stock on your product pages.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/locations/add-and-edit-a-location/https://help.shoppyconnect.com/find-in-store/locations/add-and-edit-a-location/Edit a location's contact details, address, map pin, status, and tags in Shoppy Find in Store, or delete it.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/locations/find-filter-and-bulk-edit-locations/https://help.shoppyconnect.com/find-in-store/locations/find-filter-and-bulk-edit-locations/Search and filter your locations, find stores that aren't on the map, and set many locations active, inactive, or update their hours at once.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/locations/import-locations-from-a-csv-file/https://help.shoppyconnect.com/find-in-store/locations/import-locations-from-a-csv-file/Update many locations at once from a spreadsheet, with the columns to use and how rows are matched to your existing stores.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/locations/import-locations-from-shopify/https://help.shoppyconnect.com/find-in-store/locations/import-locations-from-shopify/Bring your Shopify locations into Shoppy Find in Store so customers can check stock at each store, then make them active and set their hours.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/locations/locations-managed-by-shoppy-connect/https://help.shoppyconnect.com/find-in-store/locations/locations-managed-by-shoppy-connect/Why the Locations page is read-only when your stores are managed in Shoppy Connect, and where to change them instead.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/locations/trading-hours-and-special-dates/https://help.shoppyconnect.com/find-in-store/locations/trading-hours-and-special-dates/Set each location's weekly trading hours, add holidays and one-off changes, and choose the default hours for new locations.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/klaviyo-integration/https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/klaviyo-integration/Send store searches, chosen stores, and store calls from the Find in Store widget to Klaviyo, and build Klaviyo segments for each store.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/shoppy-connect-analytics/https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/shoppy-connect-analytics/Send store searches, store views, calls, and direction requests from the Find in Store widget to Shoppy Connect, and see them in its reports.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/translations/https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/translations/Change the widget's wording, and translate its buttons, labels, and messages into other languages with the Translate page.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/what-shoppers-see/https://help.shoppyconnect.com/find-in-store/shoppers-and-integrations/what-shoppers-see/How customers use the Find in Store widget on your product pages, from searching for a store to choosing one, and the messages they might see.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/stock/how-stock-works/https://help.shoppyconnect.com/find-in-store/stock/how-stock-works/Where Shoppy Find in Store gets its stock numbers from, which stores customers see, and why a store might show as out of stock.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/stock/stock-levels-and-messages/https://help.shoppyconnect.com/find-in-store/stock/stock-levels-and-messages/Set the safety buffer, when a store counts as low on stock, and the in stock, low stock, and out of stock messages customers see.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/widget-settings-and-design/colours-fonts-and-store-cards/https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/colours-fonts-and-store-cards/Change the heading, store cards, stock banners, Find in Store button, drawer, and custom CSS of the Find in Store widget, and preview it before you save.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/widget-settings-and-design/display-types/https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/display-types/Choose how the Find in Store widget appears on your product pages, and set its font, time format, address format, and when it searches.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/widget-settings-and-design/other-theme-blocks/https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/other-theme-blocks/Add the Header Inline, Inline Nearest Store, Footer Block, and Search Stores blocks to your theme, and what each one shows customers.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/widget-settings-and-design/store-search-settings/https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/store-search-settings/Set how far the widget looks for stores, how customers search, whether it finds their location automatically, and which variant's stock shows first.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/find-in-store/widget-settings-and-design/tabs-and-tab-footers/https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/tabs-and-tab-footers/Split the Find in Store widget into tabs such as Stock in Store and Delivery, show tabs only on some products, choose the store details shown, and add footer messages.Thu, 05 Nov 2026 13:31:45 GMThttps://help.shoppyconnect.com/shoppyconnect/channels/channel-sync/https://help.shoppyconnect.com/shoppyconnect/channels/channel-sync/Connect the platforms where customers find you, choose which stores appear on each one, and keep them up to date.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/channels/google-business-profile/https://help.shoppyconnect.com/shoppyconnect/channels/google-business-profile/Connect your Google Business Profile, import or match your locations, and keep your listings on Google Search and Maps in sync.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/channels/store-locator-find-in-store-and-wildjar/https://help.shoppyconnect.com/shoppyconnect/channels/store-locator-find-in-store-and-wildjar/Connect the Shoppy Collect Store Locator and Find in Store to your Shopify website, choose which stores appear, push updates, and add Wildjar call tracking numbers to your stores.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/forms/forms-and-submissions/https://help.shoppyconnect.com/shoppyconnect/forms/forms-and-submissions/Build forms for your store pages, choose who is emailed when a customer fills one in, and follow every submission from arrival to completion, including spam.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/getting-started/getting-started/https://help.shoppyconnect.com/shoppyconnect/getting-started/getting-started/Learn how Shoppy Connect works, find your way around the dashboard, and set up your organisation, stores, channels, and team.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/insights/insights-analytics-and-shoppy-ai/https://help.shoppyconnect.com/shoppyconnect/insights/insights-analytics-and-shoppy-ai/See how customers find and interact with your stores, get AI insights reports by email, and ask Shoppy AI to look up or update store details for you.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/marketing/marketing-and-ads/https://help.shoppyconnect.com/shoppyconnect/marketing/marketing-and-ads/Create marketing campaigns for your stores, send Klaviyo emails with products from your stores, post on Google, and link each store to its Google Ads and Microsoft Ads campaigns.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/posts/posts/https://help.shoppyconnect.com/shoppyconnect/posts/posts/Write news, announcements, and blog posts that appear on your store pages, and keep them up to date.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/settings/settings/https://help.shoppyconnect.com/shoppyconnect/settings/settings/A guide to every Settings page in Shoppy Connect, including customer emails, store search, store page templates, task templates, Klaviyo feeds, tags, labels, custom data, and API keys.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/smart-store-dashboard/smart-store-dashboard/https://help.shoppyconnect.com/shoppyconnect/smart-store-dashboard/smart-store-dashboard/Sign in to the Smart Store Dashboard, read the Store view and Manager view, compare stores, follow up quotes, and request a campaign boost.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/stores/managing-stores/https://help.shoppyconnect.com/shoppyconnect/stores/managing-stores/Add and update your stores, set trading hours and holiday hours, and publish a store page on your Shopify site.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/stores/notes-tasks-and-alerts/https://help.shoppyconnect.com/shoppyconnect/stores/notes-tasks-and-alerts/Leave notes on a store for your team, mention teammates, turn notes into tasks with an assignee and due date, and keep up with My tasks and Alerts.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/team/team-and-account/https://help.shoppyconnect.com/shoppyconnect/team/team-and-account/Invite your team, choose each person's role and stores, manage invitations, and keep your own account secure with a verified email, mobile number, and two-factor authentication.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/shoppyconnect/troubleshooting/troubleshooting/https://help.shoppyconnect.com/shoppyconnect/troubleshooting/troubleshooting/Solutions to common problems in Shoppy Connect, including signing in, two-factor authentication, store details not updating, Google sync failures, forms, team access, and marketing campaigns.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/billing-and-account/uninstall-the-app/https://help.shoppyconnect.com/store-locator/billing-and-account/uninstall-the-app/What to do before you uninstall, how to uninstall the app, and what happens to your stores, pages, and plan afterwards.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/getting-started/getting-started/https://help.shoppyconnect.com/store-locator/getting-started/getting-started/Learn how Shoppy Store Locator works, find your way around the app, and get your store locator live on your Shopify store.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/importing-and-syncing/export-stores-to-csv/https://help.shoppyconnect.com/store-locator/importing-and-syncing/export-stores-to-csv/Download all your stores as a CSV file, to keep a backup or to edit them in a spreadsheet and import them again.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/importing-and-syncing/google-business-profile/https://help.shoppyconnect.com/store-locator/importing-and-syncing/google-business-profile/Connect your Google account, import your Google Business Profile locations, link existing stores, and keep trading hours in sync with Google.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/importing-and-syncing/google-sheets/https://help.shoppyconnect.com/store-locator/importing-and-syncing/google-sheets/Manage your stores in a Google Sheet that syncs to Shoppy Store Locator, so you can add and update stores from a spreadsheet.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/importing-and-syncing/import-shopify-locations/https://help.shoppyconnect.com/store-locator/importing-and-syncing/import-shopify-locations/Bring the locations you've already set up in your Shopify admin into Shoppy Store Locator as stores.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/importing-and-syncing/import-stores-from-a-csv-file/https://help.shoppyconnect.com/store-locator/importing-and-syncing/import-stores-from-a-csv-file/Add or update many stores at once by uploading a CSV file, and check the import log for any rows that need fixing.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/managing-stores/add-and-edit-a-store/https://help.shoppyconnect.com/store-locator/managing-stores/add-and-edit-a-store/Add a store to Shoppy Store Locator, place it on the map, and fill in its contact details, description, photos, tags, and store page.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/managing-stores/bulk-actions/https://help.shoppyconnect.com/store-locator/managing-stores/bulk-actions/Select stores on the Stores page to edit their hours, add tags, set them active or inactive, create store pages, sync with Google, or delete them.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/managing-stores/find-and-filter-stores/https://help.shoppyconnect.com/store-locator/managing-stores/find-and-filter-stores/Use the Stores page to see your stores on a map, search them, filter by status, country, state, or tag, and sort the list.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/managing-stores/fix-stores-missing-from-the-map/https://help.shoppyconnect.com/store-locator/managing-stores/fix-stores-missing-from-the-map/Find stores that have no pin on the map and fix them, so customers can find them on your store locator.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/managing-stores/stores-managed-by-shoppy-connect/https://help.shoppyconnect.com/store-locator/managing-stores/stores-managed-by-shoppy-connect/Why you can't edit stores in Shoppy Store Locator when Shoppy Connect manages them, and where to make your changes instead.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/managing-stores/trading-hours-and-special-dates/https://help.shoppyconnect.com/store-locator/managing-stores/trading-hours-and-special-dates/Set each store's weekly trading hours, add public holidays and one-off changes, and update the hours of many stores at once.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/online-store/store-pages/https://help.shoppyconnect.com/store-locator/online-store/store-pages/Give each store its own page on your online store, publish or hide it, and change how store pages look.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/online-store/structured-data/https://help.shoppyconnect.com/store-locator/online-store/structured-data/Turn structured data (JSON-LD) on or off for your store pages, and check what Google can read from them.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/online-store/translations/https://help.shoppyconnect.com/store-locator/online-store/translations/Change the wording of your store locator, translate it into other languages, and translate each store's description on its store page.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/online-store/what-shoppers-see/https://help.shoppyconnect.com/store-locator/online-store/what-shoppers-see/How customers use your store locator on your online store, from searching for an address to opening a store's own page.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/settings-and-design/colours-and-fonts/https://help.shoppyconnect.com/store-locator/settings-and-design/colours-and-fonts/Use the visual customizer to match your store locator's font, colours, and corner style to your brand, with a live preview.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/settings-and-design/custom-layouts/https://help.shoppyconnect.com/store-locator/settings-and-design/custom-layouts/Build your own store page or store locator layout with the drag-and-drop visual editor, then publish it on the Design tab.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/settings-and-design/default-hours-and-tracking/https://help.shoppyconnect.com/store-locator/settings-and-design/default-hours-and-tracking/Set the default trading hours for new stores, choose your notification email, and turn on Shoppy Connect tracking.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/settings-and-design/design-and-layouts/https://help.shoppyconnect.com/store-locator/settings-and-design/design-and-layouts/Choose the layout of your store locator and store pages, pick the store details to show, and fine-tune each layout on the Design tab.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/settings-and-design/map-settings/https://help.shoppyconnect.com/store-locator/settings-and-design/map-settings/Choose Google Maps or Mapbox, add your API key, and set the area customers see when they first open your store locator.Thu, 05 Nov 2026 13:30:51 GMThttps://help.shoppyconnect.com/store-locator/settings-and-design/search-settings/https://help.shoppyconnect.com/store-locator/settings-and-design/search-settings/Choose how customers search your store locator, how far it looks, how results are sorted and grouped, which filters show, and the wording in the search bar.Thu, 05 Nov 2026 13:30:51 GMT