Ezerus Knowledge Base
On this pageFree trial
  1. Free trial
  2. Plans
  3. What you’re charged for
  4. Your plan
  5. Extra stores
  6. Geo IP lookups
  7. Usage cap
  8. Change your plan
  9. Billing history
  10. Stop paying for the app
  11. Related guides

Billing and help

Plans and billing

The Shoppy Find in Store plans, the free trial, charges for extra stores and Geo IP lookups, and how to change your plan.

3 min readUpdated
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Find in Store is billed through Shopify, so charges appear on your Shopify bill. Go to Billing in the app menu to see your plan and change it.

The Billing page, with the current plan Small Chain of Stores, 3 of 4 included locations used, usage charges of $0.00 of a $500.00 cap, the three plans with Downgrade and Upgrade buttons, what every plan includes, and the Enterprise plan

Free trial

Every new store gets a 7-day free trial.

  • You can use every feature, with as many locations as you like.
  • Nothing is charged during the trial, including extra stores and Geo IP lookups.
  • If you choose a plan during the trial, your remaining trial days carry over.

When the trial ends, choose a plan to keep using the app. Until you do, the app opens on Billing, and the widget stops showing stores on your online store.

The trial only happens once. If you uninstall and install the app again, it doesn’t restart.

Plans

Prices are in US dollars, per month.

Plan Price Stores included Each extra store
A Few Stores $20 2 $12.50
Small Chain of Stores $40 4 $15
Medium Chain of Stores $100 10 $20
Enterprise Custom 11 or more Custom

Every plan includes unlimited views, the nearest store with stock on your product pages, the Use my location store finder, delivery estimates, and a free setup session.

For 11 or more stores, click Contact Us under Enterprise, and we’ll build a plan for you.

What you’re charged for

Your plan

Your plan’s monthly price, every 30 days.

Extra stores

Only Active locations count. If you have more active locations than your plan includes, each extra one is charged at your plan’s Each extra store price, once a month.

For example, on Small Chain of Stores with 6 active locations, you pay $40 for the plan, plus 2 × $15 = $30 for the extra stores.

To avoid extra charges, set locations customers don’t need to see to Inactive. See Find, filter, and bulk edit locations.

Geo IP lookups

If you turn on Auto-detect location (Geo IP), each plan includes 100,000 lookups every 30 days. After that, it’s $11 for each extra 100,000 lookups. See Geo IP and usage charges.

Usage cap

Extra stores and Geo IP lookups are usage charges. They’re capped at $500 in each billing cycle, so you’re never charged more than that for usage. Usage charges this cycle on Billing shows how much you’ve used so far.

Google may also charge you for using Google Maps, through your own Google Cloud account. See Get a Google Maps API key.

Change your plan

  1. Go to Billing in the app menu.
  2. Click Upgrade or Downgrade on the plan you want.
  3. Check the new price, then click Approve.
  4. Shopify asks you to approve the charge. Click Approve again.

If you move to a plan with fewer included stores, your extra active locations are charged as extra stores.

Billing history

Click Billing history at the top of Billing to see your current and past plans.

Stop paying for the app

To stop all charges, uninstall the app. Shopify cancels your plan straight away. See Uninstall Shoppy Find in Store.

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